Reach ALO BRO — No Commitment, Just Honest Answers

Walk-ins are welcome for inspections and basic servicing. For larger jobs such as bodywork or full engine servicing, booking in advance ensures we have the parts ready and a bay allocated, which typically means a same-day finish rather than an overnight stay.

Only with your explicit approval. If our mechanics discover additional issues once work has begun, we stop, photograph the finding, and call you before proceeding. You choose whether to add the work. Your signature on the estimate is our contract with you.

We use OEM parts or OEM-equivalent alternatives from recognised manufacturers. We never fit unbranded parts without discussing it with you first. If you have a brand preference, tell us when you book and we'll source accordingly.

A routine oil-and-filter service with a multi-point check typically takes between 90 minutes and two hours. Tyre fitting and balancing for a set of four is usually done within the hour. Diagnostic sessions vary depending on fault complexity, but we give you a time estimate when you drop off the car.

Yes — all replacement parts carry a 90-day warranty. If a component fails within that period due to a manufacturing defect or installation issue, we replace it at no cost. Wear-and-tear from continued vehicle use is assessed case by case, and we'll always be transparent about our assessment.